Welcome to BROLAH. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

These Terms constitute a legally binding agreement between you (“the user”, “you”) and BROLAH (“we”, “our”, “us”).

 Use of the Website    

• You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase.
• You agree not to misuse our website or services. Prohibited actions include, but are not limited to, hacking, spamming, uploading harmful content, or violating any local, national, or international law.

 Product Information and Pricing          

• We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any errors and cancel any orders arising from such errors without liability.
• Product colors and textures may vary slightly due to monitor settings and lighting conditions.

Order Acceptance and Cancellation

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, or inventory issues.
• Cancellation requests must be made within 2 hours of placing the order or before the order is dispatched.

Shipping and Delivery     

• Delivery times are estimates and may vary due to external factors. We are not liable for delays caused by shipping carriers or force majeure events.
• You are responsible for providing accurate shipping details. We are not responsible for lost or undelivered packages due to incorrect information.

 Returns, Exchanges, and Refunds

• Returns are accepted within 48 hours of delivery, and exchanges within 72 hours, subject to our [Return and Refund Policy].
• Returned items must be unused, unwashed, and in original packaging.
• Custom or personalized items are non-returnable unless defective.
• Defective or incorrect products must be reported within 24 hours of delivery with supporting photos.

Intellectual Property

All content on this website—including logos, images, text, graphics, and product designs—is the property of Brolah or licensed to us. You may not reproduce, modify, or use our content for commercial purposes without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Brolah shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

Privacy Policy

Your use of our website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your information.

Governing Law and Jurisdiction           

These Terms are governed by the laws of India. Any disputes shall be resolved exclusively in the courts as mentioned in the statues.

Modifications to Terms          

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes your acceptance of the new Terms.

Important Points        

• ✅ Orders can be cancelled within 2 hours or before shipment.
• ✅ Returns accepted within 48 hours; exchanges allowed within 72 hours of delivery.
• ✅ Report wrong or defective products within 24 hours of delivery.
• ❌ Custom/personalized items cannot be returned unless faulty.
• 📦 Ensure accurate shipping details to avoid delivery issues.
• ⚖️ We are not responsible for delays due to external shipping carriers or force majeure events.

Contact Us

If you have any questions about these Terms, please contact us at:
📧 [email protected]
📞+918860987720