Brolah

Privacy Policy

At Brolah, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website brolah.com and purchase our products.

Information We Collect

When you use our site or place an order, we may collect the following information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
  • Order Information: Products purchased, order date, and transaction details.
  • Technical Data: IP address, browser type, device type, and interaction data via cookies.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order status or issues
  • Improve website functionality and customer experience
  • Send promotional emails.

Sharing Your Information

We do not sell your personal data. We only share your information with:

  • Payment processors
  • Shipping partners
  • Legal authorities, if required by law

Data Security       

We use industry-standard encryption (SSL) and secure servers to protect your data. However, no online transaction is 100% secure, so we encourage you to take appropriate precautions.

Returns & Exchanges Policy

  • Returns: We accept returns within 48 hours of delivery. Items must be unworn, unwashed, and in original packaging. Customers are responsible for return shipping unless the item was defective or incorrect.
  • Exchanges: Exchanges are available within 72 hours of delivery. Contact us with your order number and details of the item you’d like to exchange.

To initiate a return or exchange, please contact us at [email protected] with your order details.

Your Rights

You may request:

  • Access to the personal data we hold about you
  • Correction of any inaccurate data
  • Deletion of your personal data (subject to legal obligations)

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

BROLAH