We’re here to help! If you have any questions about your order, our products, or our policies, please feel free to reach out. At Brolah, we aim to provide timely and helpful support to all our customers.

How to Reach Us

Customer Support Email:

📧 [email protected]
(Recommended for order inquiries, returns, product questions, and general support)

Phone Support:

📞 +91-8860987720
Available: Monday to Friday, 10:00 AM – 6:00 PM (Local Time)

WhatsApp Chat:

💬 Available on our WhatsApp Support during business hours.

Support Hours

We respond to all customer service emails within 24–48 business hours.
Please note that inquiries received on weekends or public holidays will be addressed on the next business day.

Order Issues or Returns

If you’re contacting us regarding:

• A wrong or defective item, please do so within 24 hours of delivery, with clear photos and your order number.
• A return or exchange, make sure to reach out within 48 hours (returns) or 72 hours (exchanges) of delivery.

You can find more details in our [Returns and Refund Policy].

Important Points

• ✅ Always include your order number and full name for faster assistance.
• ✅ Include photos when reporting damaged or incorrect items.
• ✅ We aim to reply within 24–48 business hours, but delays may occur during high-demand periods.
• ✅ We are not liable for delays in responses caused by technical issues or third-party service outages.
• ✅ Do not send return items without contacting support first and receiving return instructions.

Thank you for choosing Brolah!